The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments exactly as they were received, without altering them in any way or removing unfavorable comments.
What do you like about our products and services?
"I was able to accomplish obtaining and installing the blinds for my Florida condo while living 1800 miles away. In fact I have never been in the store or met my sales contact. Finally, all work was performed to my satisfaction."
"Friendly, knowledgable owner, timely service & install, reasonable price, high quality blinds."
"knowledgeable,quality work, helpful."
"Great quality, excellent product and installation."
"There is a real fit for us with Jane Shea. She listens carefully, she is very observant, she is generous with her time, and she has impeccable taste. Her suggestions accomplished exactly what we were trying to achieve in all the rooms she helped us finish. She has our trust."
"I love the services provided.. Jane always provides an array of choices available and lets the customer make the decision. I have used Blinds Unlimited for all my window treatment since I purchased my home five years ago and I have never been disappointed. And, the guarantee is great."
"Excellent service and support by Kristin Mathis! Keep up the great work First name removed and Fred Scarpulla
"
"Service friendly.
Great selection."
"You were very helpful and spent a lot of time with me. Your customer service is wonderful. However, I do feel your window treatments are very expensive."
"Kristin's great response time to requests, her collaborative nature, insightful suggestions and FABULOUS, WELL-MADE products!"
"friendly customer service at my home. Pam was knowledgeable and was able to suggest many ideas to me to choose from. Great personal service!"
"Easy to work with. Have lots of good ideas. Really know your product. Everyone is so nice and helpful"
"On time, willing to help choose products and fabrics, work done as discussed and friendly demeanour, also helped fix a problem with other blinds that were not installed by Shea."
"I outfitted our entire house with Hunter Douglas shades about five years ago. The measuring, ordering and installing was done timely and correctly. The product is superb and the service even better. After five years, I recently had an issue with one shade. Murry picked it up, had it repaired and it was delivered and installed within days. I am very pleased with Walls and More service and products."
"I love the service. It's by far the best in town! The product is most outstanding! The end result is wonderful. I couldn't be happier. Thank you Tom."
"Jane Shea! The Silouhette's are just beautiful."
"Very professional, on time, pleasant to work with. The quality of the blinds are top notch too! "
"High quality fabrics and personal service "
"Prompt service on adjustments"
"They are custom made to our needs and we don't have to install them---a REAL plus! Everything I've purchased has added to the aesthetics of our home. I know that Murry is going to stand behind his work. As homes go up around us, I'll be more than happy to recommend this business."
"Pam was wonderful-easy to work with, had good ideas and a very gracious personality. Very satisfied with the products chosen."
"I love the new blinds and the wonderful service you provided."
"My window consultant was easy to work with, friendly, and had a good eye for color and what I was looking for. There were plenty of fabric choices."
"quality and style. Service was great too."
"Work was very professional and the product is first class."
"It took months to get the order put together and it was never received due to issues with the factory so I finally gave up. The other blinds we ordered were not up to my quality standards (didn't fit clean, in hidious big plastic boxes, and one was requested to be mailed to my home...that took months to get done and it ended up being mailed to the wrong address so we still don't have it)."
"Quality and personal touch. Extremely happy with how things turned out."
"Knowledgeable staff, did not have to wait for someone to come out initially to measure windows, willing to come back a second time to show my husband what I'd chosen, and seem very honest! "
"Everything! It's convenient, close to home, personal service and great products."
"Kim is very knowledgable about all she does and has great examples of her work which I feel is extremely important for clients to see new fun ideas. Very professional and timely as well. Look forward to recommending you in the neighborhood and finishing more windows in our home. Thanks again, Name removed"
"Exceptional quality and outstanding customer service. We have already recommended Hummingbird Shutters and are awaiting addtional window treatments for ourselves as well. We are very impressed with the company and will continue to recommend it in the future. "
"Kim is always prompt and trying to meet our needs."
"Jan was so friendly and efficent. Our windows look fabulous. I would highly recommend
this business. The installed was very knowledgable and worked quickly with Jan. A great experience. wish I would have had all my window treatments done with Interior Windows. Mrs Last name removed
"
"Prompt service, representative was on-time for appointments. Representative was pleasant, accurate in measuring windows, thorough, answered numerous questions, made suggestions, took her time in selecting correct type and color of blinds to match others in home. Representative did not give "sales pitch" for additional services, but provided options for homeowners. Representative provided accurate estimate of product. Products once installed fit perfectly, matched perfectly, and operated perfectly. Product enhanced rooms in which they were installed. "
"That everything comes to you. You can decide evrything in the confort of your home with the colors you'll be using etc. "
"Kim has a huge selection of fabrics and patterns. She also provided me with much needed advice and guidance along the way. Her service was speedy as well and my windows look fabulous!! "
"I like the personalization and I think Kim is a very friendly and creative consultant. "
"Products are top-notch and service is very customer-oriented and personal. Also appreciate the timely response to questions or concerns. "
"Service was exceptional! And products are high quality. "
"I loved that there was a large selection to choose from. The process of ordering and installation was quick and efficiently done. I am very happy with the service, product and quality of Exciting Windows! by Design. "
"LOTS OF BEAUTIFUL FABRIC TO CHOOSE FROM AND EXCELLENT SERVICE "
"I like the fact that there are so many choices. They carry quality brands you can trust and everything I have purchased to date is guarenteed for the lifetime of the product! I also love working with Jan, the consultant. She is so knowledgable and really does a great job of combining your own taste with style! "
"Date first promised treatments would be completed was honored. Company is wanting feedback and customers are encouraged to call if any thing is not to customer satisfaction.jVery friendly and wanting to please. "
"The personal service was appreciated. I was glad that I could choose the material/color with Jan. She picked a color I thought I might like and it turned out to be the perfect color. I was glad I didn't have to look through books and books of material swatches. "
"Variety and customer service "
"Producs: Quality. Service: Knowledgeable, prompt and courteous. "
"Very happy with end product result. Service was professional and courtious at all times.
Jan's knowlege of her products was helpful in picking out the right product line for
my decor.
"
"Jan Hoeft had wonerful ideas and was able to implement those ideas to perfection. She kept us informed when the shades & later the valance were avaiable. She even came to our home on a Sun. a.m. so we wouldn't have to wait. What service! "
"Fast, efficient service. The shades I have purchased are of good quality and easy to operate. Kristin is cheerful and very helpful. "
"We have worked with the owner of this business over a period of 8 years multiple times on several different projects. What we love about this business is that we deal directly with the owner who is extremely knowledgeable, experienced, and passionate about your project(s) being completed to perfection.He takes pride in his work and make certain you are satisfied. When ordering a product, it arrives quickly and is installed perfectly. He keeps you informed every step of the way.Best of all, his prices are extremely reasonable for excellent products and highly personal service. He even comes to your home now! We love this business. Name removed, Montgomery "
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