The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments exactly as they were received, without altering them in any way or removing unfavorable comments.
What do you like about our products and services?
"THey are clean and bright. And easy to use. I was however given a sample of the shutter in the color I ordered, so that I could have paint made to match for the windows, and I must say that it does not quite match, and it matched the sample piece perfictly."
"We absolutely love our new vertical blind track. Everyone we had contact with that is associated with your company was very pleasant, helpful and courteous. Thank you!"
"Very timely, good customer service, reasonable prices."
What could we do to improve?
"I can't think of any areas that need improvement. I've really enjoyed working with Kim. She's got a great personality and does great work. She's gone above and beyond to help us out."
What do you like about our products and services?
"Personal service...not online hassles..."
"They are very good products and your service was excellent."
"Good customer service, quality products, good installation."
"Ease of ordering. Flexibility of scheduling installation hours. Did you find any window treatment fabric for the bedroom?"
"Appearance & quality of shutters, fast installation"
"Tom is responsive, helpful, very nice, and the shades are wonderful."
"Personal service and your good idea's."
"Last fall, Susan Day helped my with my window coverings for our new home. I had no idea where to begin when it came to designing something for our big windows in the great room. Susan, however, had all kinds of ideas, and she helped me plan the window treatments that truly make the room. When our guests come into the house for the first time, they immediately comment on the classy, unique grommetted curtains. Because my first experience with Susan was such a success, I had her return for help with more window treatments. I couldn't be happier with both the products and the service. "
"You guys are a great team and the products are beautiful. You give that professional touch."
"Product exceeded expectations. Coming to my house for the consultation. Blinds were installed very quickly"
What could we do to improve?
" Pay remaining balance upon completion of job and not before."
" Quicker turn around times. Sent my blind back for repair and it took a month to get back "
What do you like about our products and services?
"Knowledgeable, Efficent customer service."
"Great service, great products..what more can I say? "
"No pressure, professional sales presentation. Answered all questions and was in constant contact about our delivery and installation date."
"Barbara and especially Shem is very informative and knowlegdable of their products. Very friendly service. We have the Shutters that fit onto French Doors and love the quality."
"Friendly service that is tailored to my tastes"
"The customer service, the sales person and the installer are friendly, knowledgeable and professional.
The quality of the product match the price offered."
"Personal attention."
"Local business taking good care of their customers...
Products are first rate
"
"Quality products"
"I like the fact that there is such a variety of products and your service is fabulous. You are very professional and a pleasure to work with."
"Excellent product manufacturing. Competitive prices. Excellent customer service. "
"Tom is responsive, helpful, very nice, and the shades are wonderful."
"Personal service and your good idea's. "
"Last fall, Susan Day helped my with my window coverings for our new home. I had no idea where to begin when it came to designing something for our big windows in the great room. Susan, however, had all kinds of ideas, and she helped me plan the window treatments that truly make the room. When our guests come into the house for the first time, they immediately comment on the classy, unique grommetted curtains. Because my first experience with Susan was such a success, I had her return for help with more window treatments. I couldn't be happier with both the products and the service."
"You guys are a great team and the products are beautiful. You give that professional touch. "
"Product exceeded expectations. Coming to my house for the consultation. Blinds were installed very quickly"
"Service, service,service, respect to the client and fairness."
"The miniblinds look grea. "
"Professionalism, quality and competitive pricing"
"Work was done in a timely manner and your company was very easy to work with.
Good prices as well. "
"Great service, great products..what more can I say? "
"Quicker turn around times. Sent my blind back for repair and it took a month to get back "
"No pressure, professional sales presentation. Answered all questions and was in constant contact about our delivery and installation date."
"Barbara and especially Shem is very informative and knowlegdable of their products. Very friendly service. We have the Shutters that fit onto French Doors and love the quality."
"Friendly service that is tailored to my tastes "
"The customer service, the sales person and the installer are friendly, knowledgeable and professional. The quality of the product match the price offered. "
"Personal attention. "
"Local business taking good care of their customers...
Products are first rate
"
"Quality products"
"I like the fact that there is such a variety of products and your service is fabulous. You are very professional and a pleasure to work with. "
"Prompness, courtesy, quality and sincerity in striving to please."
"Excellent product manufacturing. Competitive prices. Excellent customer service. "
1 2 3 4 5
